Terms & Conditions of hire packages
1. Hire packages
All Hire Packages include a PA system, Microphones, sound engineer and associated cabling unless otherwise agreed. Any specialist Microphones or equipment required (e.g. accordion microphone) shall be provided by the performer unless agreed otherwise.
All Hire packages include basic lighting such as static stage lighting and party bar lights.
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One Day shall be considered as 2hours set up, 1 hour sound check, 4 hour show and 2 hour pack down unless otherwise agreed. Extensions to this are at the sole discretion of Show-Sound Productions and are charged at £30 per show hour.
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Where Show-Sound Productions are advised of a Noise Curfew the sound system shall be silenced at the curfew time with no exceptions, where noise curfews are applicable bands will be notified of this prior to the event.
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Where any instruction to “turn down” or “turn off” is given by an authority (i.e. police, local council representative or venue Manager) Show-Sound Productions will comply immediately and maintain that level. In the event that the show is forced to cease due to non notification of sound limits or noise curfews by the hirer the full hire fee will remain payable.
2. Payment
i. Fees for any event including deposits must be made in full at or before the time any equipment or services is provided to the hirer, payments can be made by BACS, CASH or on our website when facilities are in place, any other arrangement that is made is solely at our discretion.
ii. Invoiced clients (must be pre-approved by us first) will need to clear outstanding fees within 14 days of the invoice date. Late payments will incur daily late payment penalties of 5% of the outstanding sum for a maximum of 31 days. After 31 days from the invoice date, if it remains unpaid and outstanding beyond this time, proceedings to make a court claim against the hirer will be made.
Cheque payments are not a preferred method for payment for hire customers and are currently only available if pre-approved by us.
3. Ownership
All equipment remains the property of Show-sound Productions. A hirer cannot export, sell, lease, lend, sub-hire, modify (speaker drivers are checked) or dispose of any equipment, furthermore the location of all equipment must always be made known to us.
4. Cancellation of an agreed hiring
i. Where we receive less than 48 hours notice of cancellation, you are liable to pay the full amount of the agreed hire fee.
ii. Where we receive more than 48 hours notice of cancellation, no hire fee will be chargeable.
*PLEASE NOTE.
We have never cancelled or failed to turn up for an event we have been engaged for. In an event that we cannot fulfil an engagement, our liability is limited to the cost of alternative hire, subject to a maximum of the fee we have agreed with you.
We will not be liable to you for any other direct or consequential losses. Our liability is also limited by giving you notice, in the same proportion and applying the same periods we apply to your liability to us (see 6 below), and by force majeure.
5. Force majeure
We will not be liable for any failure to supply a product or service where that failure is wholly caused by an event beyond our control that we could not reasonably anticipate, forestall or prevent.
This may include (but is not limited to) acts of war, terrorism, extreme weather conditions, or natural disasters. Where any public authority advises that only essential journeys should be undertaken, any product or service we supply shall not be considered essential.
6. Damages & Theft
We check the condition and operation of all equipment before it leaves our yard. The equipment will be provided in full working order, any damages caused through lack of care, inconsideration or abuse by bands, acts, promoters or venue staff will be chargeable at the full retail price of the item, the above also applies where an item is used by the client but is not returned.
Unless it arises from our own actions of negligence, The hirer is liable to us for the whole costs of replacement and any consequential losses, due as a result of damage, theft or loss that occurs during the period of hire (including that resulting from any third party’s use of our equipment).
All prepaid deposits will also be forfeited. If no deposit has been made you are agreeing and giving us the full entitled right to debit / charge any debit or credit card which has been used to make payment upon hire.
7. Use of equipment
It is the hirer’s responsibility to ensure equipment is suitable for the purpose intended, and is used safely and legally. Anyone appointed to operate or supervise equipment must be competent to do so (and received appropriate training where required). Equipment may only be used within manufacturer guidelines. On larger events stewards are to be supplied by the Promoter/client.
Any misuse of equipment entitles us to its immediate recovery without notice or penalty, and may result in further action by us if it has been tampered with or damaged. Any instruction to “turn down” or “turn off” given by an authority (i.e. police or local council representative) must be followed immediately and maintained.
The hirer will be liable for any consequential losses due as a result of failing to observe such instructions given by appointed authorities.
8. Service and repair
No service or repair is to be attempted with the exception for serviceable fuses and lamps. User-replaceable parts (fuses or lamps) may be replaced with manufacturer specified parts. The removal of panels or panel screws invalidates manufacturer’s warranty, and the hirer is liable for the full cost of replacing
equipment where evidence of such is found.
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9. Equipment failure
All equipment hired from us is tested to be electrically safe and is fully operational; it is of a professional standard and is kept maintained. Catastrophic failure is unusual and unlikely. However, we cannot accept liability for any direct or consequential losses arising from equipment failure which is beyond our control
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10. Electricity supply
We will assume that all venues have mains power supplied by the national grid please advise us of the power outlets available to us in your venue.
Generators of any sort must NOT be used to supply electrical power to any item of our equipment without our expressed permission. The unauthorized use of any generator entitles us to its immediate recovery without notice or penalty, and will result in further action by us if damage is caused due to the use of a generator that has provided an inadequate power supply. All of our hire equipment requires a 240v / 50 Hz within +5% or -5% of that value. If your event is to run on generator power please speak to us at the time of quotation or prior to the event.
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PLEASE NOTE:
When making payment you are agreeing and entering into this contract, you also agree to comply with all of our terms set out above. We do not require your signature only payment but you may be asked to sign a copy if you are collecting the equipment from us. If you are unsure about any of the above or have any questions please contact us before making any payments.